Terms of Use

1. Using Word Crush

These Terms apply to Word Crush and related services provided by Astranovlabs (“we,” “us”). By using the service, you agree to these Terms and our Community Guidelines. Our Privacy Policy explains how personal information is handled. Questions can be sent to astranovlabs@yahoo.com.

If you do not agree, do not use the service. Any rights that cannot be excluded under applicable consumer law remain in place.

2. Age and account responsibility

You must be at least 13 to create or use an account, participate in online battles, or use group chat. If you are under 18, you must have a parent or guardian’s permission. Higher age or consent requirements under local law still apply.

Use an account you are authorized to use. Keep your sign-in account secure, do not impersonate others, and notify us if you suspect unauthorized access. We may restrict access to protect the service or investigate a violation.

3. Fair play and group access

Do not cheat, use bots or unauthorized automation, exploit bugs, manipulate scores or rankings, bypass membership or purchase checks, access another player’s account, or interfere with the service.

Battle results and rankings are determined by the game’s rules. Leaving a running battle may count as a loss. Connection failures can affect play; we do not guarantee uninterrupted service or a particular ranking.

Groups require owner approval for new members, including invite-code requests. Friends can discover summaries of groups their friends own. Group owners may approve, decline, or remove members. Invite codes can be replaced. Do not publish or misuse codes entrusted to you. A group name or membership does not give you ownership of the service.

4. Profiles, messages, and conduct

You are responsible for the names, photos, messages, and other content you submit. Only submit content you own or have permission to share. Do not post harassment, threats, hate speech, sexual exploitation, sexual content involving minors, scams, spam, illegal material, or another person’s private information without permission.

You keep any rights you have in your content. You grant Astranovlabs a nonexclusive, worldwide, royalty-free license to host, store, reproduce, display, and process that content only as reasonably needed to provide, secure, support, and moderate the service. This includes displaying it to the people who can access the feature where you shared it and using service providers for those purposes.

We may remove or restrict content or accounts that violate these Terms, pose a safety or security risk, or must be addressed by law. Group owners are not Astranovlabs employees or representatives. We cannot promise every message is reviewed before it appears.

5. Digital purchases and downloaded music

Some themes, avatars, songs, or other digital items may be offered for purchase. Previewing an item marked “Coming soon” does not buy or unlock it. When a purchase is available, the Apple purchase screen shows the applicable price and terms before confirmation.

Apple processes in-app payments. Refund requests are handled through Apple’s refund process, subject to its rules and any rights you have under applicable law. Restore eligible purchases using the same Apple purchasing account. A Google game account does not replace that Apple account for purchase restoration.

Buying a song grants a personal, noncommercial listening license, including saving the audio to Files and listening outside Word Crush where supported. It does not transfer copyright or grant permission to resell, redistribute, upload the track for public downloading, commercially use it, or claim it as your own. Any broader license must be separately agreed in writing by the relevant rights holder.

Keep a backup of files you export. We do not guarantee indefinite re-download availability if a product or service is discontinued. Nothing in these Terms removes mandatory rights concerning digital content, refunds, or remedies.

6. App rights and availability

We and our licensors retain rights in the game software, branding, artwork, and other content, except for rights belonging to users or other owners. You receive a limited right to use the app for its intended personal purpose, subject to these Terms, applicable law, and applicable platform terms.

We may update or discontinue features and adjust game balancing. Where law requires notice or a remedy for a material change to paid content, we will follow those requirements. Apple’s applicable end-user license terms may also govern the app; these Terms do not replace mandatory Apple terms.

7. Leaving, deletion, and enforcement

You may stop using the service at any time. Leaving a group, signing out, or uninstalling the app does not automatically erase cloud account data. Use My Profile → Delete Account to initiate permanent account and data deletion. If you cannot access the app, email astranovlabs@yahoo.com. Our Privacy Policy describes the process and limited security-record retention.

We may suspend or end access for material violations, fraud, abuse, or security risks. If you believe an action was mistaken, contact us with your player name and details so we can review it. We may preserve information needed to comply with law or investigate abuse.

8. Service limitations and legal rights

To the extent allowed by law, the service is provided on an “as available” basis without promises that it will be error-free or always accessible. You remain responsible for your device, connection, and the content you choose to share.

To the extent permitted by applicable law, Astranovlabs is not responsible for indirect or consequential losses arising from use of the service. These limitations do not exclude liability that cannot lawfully be excluded, including applicable rights relating to fraud, deliberate misconduct, or personal injury. Mandatory consumer protections and remedies continue to apply.

Please contact us first about a dispute so we can try to resolve it. These Terms do not require binding arbitration or waive rights you have to use courts or regulators under applicable law. If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted.

9. Updates and contact

We may revise these Terms and update the date shown here. We will provide additional notice or obtain agreement where required for material changes. Contact Astranovlabs at astranovlabs@yahoo.com for support, rights questions, or concerns.